Front Counter Associate

Twin Trees Cicero is looking for a competent Front Counter Associate to take orders, serve tables, assist pick up customers, and take phone calls. You’ll be the face of our restaurant and responsible for our customers’ experiences.

Front Counter Associate responsibilities include taking phone calls, assisting pick-up customers, ensuring our tables are clean and tidy when guests arrive, presenting menus, and serving food and beverages. You need to be quick on your feet and have a polite and friendly attitude. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you.

Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.

Responsibilities

  • Prepare restaurant tables with special attention to sanitation and order
  • Attend to customers upon entrance
  • Present restaurant menus and help customers select food/beverages
  • Take and serve orders
  • Answer questions or make recommendations for complementary products
  • Collaborate with other counter associates and kitchen/delivery staff
  • Deal with complaints or problems with a positive attitude
  • Issue bills and accept payment

Requirements

  • Attention to cleanliness and safety
  • Patience and customer-oriented approach
  • Excellent people skills with a friendly attitude
  • Responsible and trustworthy
  • A high school diploma or GED is a plus, but not required
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